FAQS

FaQs. General Information

What payment methods are accepted

1. PayPal / e-check
Choose PayPal. You can use the balance in your account to pay for the order. Requires PayPal account registration. You can also link your bank that account to your PayPal account (create a free PayPal account), and then you will see that you can use electronic checks.

2. Credit Card
You can pay directly by credit card. If the payment fails, please call your bank to increase your credit card limit.

3. PayPal Express Visa and MasterCard
You can pay with PayPal, Visa, MasterCard and American Express, JCB, Discover credit options. No need for PayPal account registration.

4.Western Union / Bank Transfer
Choose bank transfer / Western Union and pay. You will get an order ID and use this order ID as a reference. Please send the bank transfer of your order amount to the bank account below. We will send you with an order confirmation after receiving your payment.

How long will it take to get my baby?

You can usually receive the package within 8 to 15 days from the date the order place. This is an approximate time, and there may be exceptions. Also, during special Chinese holidays like Spring Festival and National Day, the delay may be longer than usual.

Can I get a refund what I am not satisfied with the sex doll

Customer Service is significant to us. Unlike other suppliers, if the doll is defective when you receive it, please contact us within 24 hours. If the doll not uses, we will repair or replace the beauty according to the defect’s degree.

While this can happen sometimes, all our babies go through a strict quality control process to minimize this situation.

How long can sex dolls last?

The duration of use of sex dolls is 2 to 10 years, depending on service and care. Frequently used and carried sex dolls are more likely to be worn. Doll owners can do many things to protect and maintain their sex dolls. If damage occurs, it is easy to repair the sex doll.
For any baby damage reported, we provide a free repair kit, and each doll comes with an additional cleaning kit to keep your baby in perfect condition. We also have lots of helpful blog posts and tips for making the baby look brand new.

Does the baby's skin get dirty?

Although the baby’s skin is durable and resistant to cracks, tears and stains, it cannot be destroyed. You should be careful not to keep your baby away from dark-colored fabrics and tight clothing. If you like dark clothes, you should make sure you wash them and not put them on your baby before putting them on. The best clothes for babies are light-colored loose fabrics.

What is the difference between a movable vagina and a built-in/fixed vagina?

The settled or fixed vagina is precisely the voice. The vagina inserts into the doll, just like a real woman. The movable vagina is a sleeve or flesh-like tube that can be inserted or removed from the doll. The line is held in place by the baby’s labia.
Which one is better? Most of our customers love the built-in vagina because it can provide the most authentic experience, but the removable vagina is easier to clean and replace. If you value full realism, you’ll want a built-in vagina; if you want items that are easy to remove and clean after use, you should consider a removable vagina.

Can I customize the doll?

We allow customization options. If you are looking for some options not available on our website, please let us know.

Select the doll you like, then scroll down, and you will see customization options on most dolls. We have listed a 140cm base price for some dolls and let customers switch to a more expensive larger body. If it is difficult or confuses, please let us know and help you customize it.

We can also make our dolls. Send us the email with pictures and instructions, and we’ll rate your model and make suggestions.

What is the best way that to store sex dolls?

The best way to store sex dolls is to place them vertically, preferably suspended from something, maybe in a closet. Each of our sex dolls comes with a storage kit that allows you to hang the sex doll for easy storage. By turning the sex doll in the shade, it will protect from damage. If there is no possibility of hanging, there are other storage solutions. Placing the baby in a sitting position or lying on his back is a shared storage position. Make sure he is not wearing tight-fitting clothing or dark fabrics for long periods. After prolonged contact, dark-colored fabrics may stain the baby’s skin.
The main things to avoid when storing sex dolls are:

Contact with dark-colored fabrics – may stain baby’s skin if in touch for a long time.
Tight clothing-elastic bands and the like may leave permanent marks or dents if left on the doll during storage.
Sunlight: The sun can cause uneven fading of skin and facial features.
Extreme temperatures – high and low temperatures can deform your baby over time – these temperatures should be intense. You don’t have to worry about normal fluctuations, but freezing and too high temperatures should avoid.
Pressure points: You may find permanent pressure marks if anything presses against the baby’s skin for an extended period. It is important to float the baby in the air or place it on a soft surface.

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